Strategic Key Account Manager
Szymon Drzewiecki is our Key Account Strategic Manager. Due to the high profile of the client and the level of service expected this is a very demanding role. Szymon has demonstrated himself as a conscientious manager willing to go above and beyond to ensure the smooth running of the contract. Szymon has an excellent working relationship with both clients and Cagney Contract Cleaning staff alike.
Your Account Manager will be responsible for the macro management of the contract. He will be available to meet with you on a regular scheduled basis to monitor and evaluate the performance of the contract. The core duties are to ensure that the client relationship is developed, the SLA is implemented and monitored, staff issues are dealt with correctly and efficiently.