It is the Quality Policy of Cagney Contract Cleaning: -
• To provide cleaning services of the highest professional standards, at competitive costs to meet our clients’ requirements.
• To ensure that the principles of “right first time” and “continuous improvement” are understood and implemented by all staff.
• To ensure client satisfaction by providing practical, workable solutions to their problems.
• To maintain a growing and profitable business through client retention.
• To stress to all staff that if a job is worth doing, it is worth doing well.
• To establish, achieve and continuously review our Quality Objectives.
• To strive towards on-going improvement of the effectiveness of our Quality Management System.
We communicate this Quality Policy to staff and review it annually for continuing suitability and appropriateness to the purpose of the company.
The company’s Quality Management System is based on the current issue of ISO 9001 and has the full authorisation of the company’s management team.
Adherence to the policies and procedures contained therein is compulsory for all staff.