To establish Cagney Contract Cleaning as a market leader in the provision of quality cleaning services.

It is the QUALITY POLICY of Cagney Contract Cleaning:

• To provide cleaning services of the highest professional standards, at competitive costs to meet our clients' requirements.

• To ensure that the principles of "right first time" and "continuous improvement" are understood and implemented by all staff.

• To ensure client satisfaction by providing practical, workable solutions to their problems.

• To maintain a growing and profitable business through client retention. 

• To stress to all staff that if a job is worth doing, it is worth doing well.

• To establish, achieve and continuously review our Quality Objectives.